Privacy Policy
Last updated: April 2026
1. Introduction
SignalFloor (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
- Account information (name, email address, password)
- Profile information (avatar, bio, trading preferences)
- Payment information (processed by secure third-party providers)
- KYC documents (for verified providers only, stored securely)
Usage Information
- Log data (IP address, browser type, device information)
- Platform usage (pages visited, features used, time spent)
- Trading activity (signals viewed, providers followed)
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send notifications about signals, providers, and platform updates
- Respond to customer service requests
- Monitor and analyze usage patterns
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party companies that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Restriction: Request limitation of processing
To exercise these rights, contact us at privacy@signalfloor.com
7. Cookies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
SignalFloor is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.
12. Contact Us
For questions about this Privacy Policy, please contact our Data Protection Officer at privacy@signalfloor.com